Privacy Policy

EU General Data Protection Regulation (GDPR) came into force on 25 May 2018 replacing the Data Protection Act (1998), the MyHomeChoiceFyldeCoast partnership is reviewing its procedures and the following privacy notice informs customers about why we ask for personal information and what it is used for.

MyHomeChoiceFyldeCoast Privacy Policy

Your Personal Data

Who we are

The MyHomeChoiceFyldeCoast website is operated as a partnership between

Blackpool Council
Wyre Council
Fylde Council
Progress Housing Group
Regenda Homes
Blackpool Coastal Housing
Great Places
Muir Group
Places For People
For Housing

The local authorities and housing associations are regarded as partner organisations to the MyHomeChoiceFyldeCoast housing allocation and housing register scheme

Your privacy is important to us. We aim for full transparency on how we gather, use, and share your personal information in accordance with the General Data Protection Regulation.

If you have any concerns about how the MyHomeChoiceFyldeCoast partners are handling your personal data, these can be raised with the relevant partners Data Protection Officer:

If you:

Fill in the MyHomeChoiceFyldeCoast housing application form
Bid for a home online
Complete a mutual exchange application
Contact us in any way

The information you provide will be recorded, held, organised and used as part of the rehousing or advice process by the relevant MyHomeChoiceFyldeCoast partner.

The online rehousing registration form is used to:

  • start your rehousing registration;
  • assess the type of property you would be suitable for;
  • help decide your level of rehousing priority.
  • Ensure that we meet all our legal and statutory duties such as those that apply under the Equality Act 2010 and the Homelessness ReductionAct 2017

What information do we collect about you?

We hold personal data such as your household’s names, dates of birth, contact details and records of any transactions such as payments or requests for information as well as sensitive personal data provided such as gender; ethnicity; religion or other beliefs, sexual orientation, and medical history.

The information will go to the relevant MyHomeChoiceFyldeCoast partner. The partner will use it as an application to register you for rehousing.

The information will be held securely and treated confidentially. You have the legal right to see your rehousing application file. Contact the relevant partner for information about how to do this.

Your personal information will be treated as confidential but it may be shared with other Council services in order to ensure our records are accurate and up-to-date, and to improve the standard of the services we deliver. We will only use your information in ways which are permitted by the General Data Protection Regulation and the current UK Data Protection law.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information on this framework can be found on our Partner’s websites The Council partners have a duty to protect the public funds it administers, and may use information held about you for all lawful purposes, including but not limited to the prevention and detection of crime including fraud and money laundering.

The Council partners may also use your information for the purpose of performing any of its statutory enforcement duties. It will make any disclosures required by law and may also share your information with other bodies responsible for detecting/preventing crime including fraud or auditing/administering public funds.

The MyHomeChoiceFyldeCoast partners may use data from the website to help build statistical information about rehousing needs and demands - this statistical information will not describe individual cases or list individual applicants.

The MyHomeChoiceFyldeCoast partners will only disclose the information you give to certain relevant people or organisations as part of the rehousing process – such as other MyHomeChoiceFyldeCoast landlords; other registered social landlords, health authorities; the probation service and other housing authorities.

We share your information with the local authorities and registered social landlords who process and administer your application for access to the housing register and eligibility for social housing.

Your information may be shared with other registered social landlords who advertise available social housing for rent for the purpose of allocating a property or specialist agencies who may need to assess the suitability of a property allocation.  Participating Landlords are registered social landlords, the information shared will be relevant in the allocation of social housing and/or where you have expressed an interest in a property (known as and referred to as bidding).

If we need to talk to other people or organisations about the information, we will get your permission first. You can give or deny this permission . However we may not be able to fully assess your circumstances if we cannot access certain information.

Where third parties such as elected members, MP’s or an agency helping you want information about your case, a consent notice signed by you giving permission for us to disclose certain information will be needed.

We keep our privacy notice under regular review and this will help ensure that you are always aware of what information we collect and how we use it.

There is also information about your computer hardware and software that is automatically collected by the MyHomeChoiceFyldeCoast website. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by the MyHomeChoiceFyldeCoast partnership for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the MyHomeChoiceFyldeCoast website.

We will not disclose your personal information to third parties for marketing purposes

What are your rights

You have the right to:

  • request a copy of your information (known as a subject access request)
  • request rectification or erasure of your information,
  • request a restriction on the processing of your information, and,
  • object to processing of your information,
  • complain to the Information Commissioner’s Office about the way the Council processes your information.
  • set your browser to remove or reject cookies before using the MyHomeChoiceFyldeCoast website

If you require further information about the use of your data or would like to exercise any of the above rights, please contact the relevant Partner

The contact details for each Partner can be found on our “Partner Information” page

Transferring information overseas

We do not transfer any information outside of the EEA.

How long we keep your information

We will keep you information for as long as it is required by us or other regulatory bodies in order to comply with legal and regulatory requirements or for other operational reasons. In most cases this will be a minimum of six years.  .

Website information

The MyHomeChoiceFyldeCoast partnership encourages you to review the privacy statements of websites you choose to link to from so that you can understand how those websites collect, use and share your information. The MyHomeChoiceFyldeCoast partnership is not responsible for the privacy statements or other content on web sites outside of the MyHomeChoiceFyldeCoast family of Web sites.

Use of Cookies

The MyHomeChoiceFyldeCoast website use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Website via your web browser.  Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

For more information please refer to our Cookies page. link to website cookies page

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